Responsible Gaming

Gambling Should Be Entertainment

At lilasspa.co.uk, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While betting can be enjoyable, it's important to gamble responsibly and within your means.

Only bet what you can afford to lose, and never chase losses or use gambling as an escape from personal difficulties.

Age Verification

You must be 18 years of age or older (or the legal age for gambling in your jurisdiction) to use our services. It is illegal for anyone under the legal age to participate in gambling activities.

We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not attempt to register or place bets on our platform.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in your own behaviour, you may be developing a gambling problem:

• Betting more money or more frequently than intended
• Chasing losses by betting more to recover money you've lost
• Hiding your gambling from friends, family, or partners
• Feeling anxious, irritable, or restless when trying to stop or reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, education, relationships, or other important responsibilities
• Lying about the amount of time or money spent gambling
• Failed attempts to control or cut back on gambling
• Experiencing relationship conflicts due to gambling

If you recognise any of these signs, please seek help immediately.

Self-Help Tools & Controls

Most reputable betting operators offer tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose within a defined period
• Reality Checks: Enable notifications to remind you how long you've been gambling and how much you've spent
• Session Time Limits: Set automatic reminders or automatic log-out after a certain amount of time
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms to take a break
• Account Closure: Close your account if you need to stop gambling entirely

Please contact our support team if you would like help setting any of these limits on your account.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:

United Kingdom

• GamCare – Free confidential support and advice
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
• Gamblers Anonymous – Support meetings and peer assistance
  Website: www.gamblersanonymous.org.uk

International Resources

• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

Need Help?

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out – support is available and recovery is possible.

Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your GP for advice and referral to specialist services.

Remember: Gambling should be fun. If it's no longer enjoyable, it's time to stop.